Returns & Exchanges

At Hardware, we stand behind the quality of our products and want you to be fully satisfied with every purchase. If you are not completely happy, you can return or exchange eligible items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tools, parts, and manuals are included to qualify for a refund.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package to any authorized carrier location and keep your receipt to monitor the progress of your return shipment.